Creating New Paths to Better Care
New Path Health Services helps physicians, healthcare organizations, and community-based entities build sustainable care management programs that support patients beyond the traditional visit.
From patients managing multiple chronic conditions to those transitioning from hospital care, we help you close gaps, improve engagement, and create measurable value for your community through structured, evidence-based care management services.
We provide everything you need: 24/7 clinical personnel, integrated technology platforms, automated compliance reporting, and complete operational support—so you can focus on your patients while we ensure your program runs smoothly.
Our Comprehensive Services
Complete care management and revenue cycle solutions designed for collaboration with physicians, home health entities, hospitals, rehabilitation centers, and community-based healthcare organizations. From patient coordination to billing optimization, we provide everything needed for sustainable programs.
Chronic Care Management
CCM
Support for patients managing multiple chronic conditions who need ongoing care coordination and consistent provider connection.
Focus: Monthly outreach, care plan review, medication support, goal tracking, and continuous communication with the care team.
Best For: Diabetes, hypertension, CHF, COPD, CKD, arthritis, and patients with multiple complex health conditions requiring ongoing support.
Remote Therapeutic Monitoring
RTM
Therapy-focused monitoring supporting rehabilitation, musculoskeletal, respiratory, and medication adherence needs outside traditional visit settings.
Focus: Progress tracking, functional outcome monitoring, therapy adherence, symptom management, and patient-reported outcomes.
Use Cases: Physical/occupational therapy, respiratory therapy, post-hospitalization recovery, home exercise programs, and rehabilitation goal achievement.
Principal Care Management
PCM
Focused, intensive support for patients with one serious chronic condition that requires frequent oversight and ongoing management.
Focus: Disease-specific care planning, condition monitoring, education, and coordination with specialists and community resources.
Best For: Heart failure, COPD, complex diabetes, CKD, high-risk hypertension, cancer-related care, and serious neurological conditions.
Transitional Care Management
TCM
Comprehensive post-discharge support helping patients safely transition from facility settings back into the community with care coordination.
Timing: Immediate post-discharge outreach, medication review, follow-up appointment coordination, and care plan clarification during a critical period.
Settings Supported: Hospital discharge, skilled nursing facilities, rehabilitation centers, observation stays, and inpatient psychiatric discharge.
Remote Patient Monitoring
RPM
Technology-enabled monitoring of physiologic health data to help providers identify changes earlier and intervene promptly.
Data Types: Blood pressure, weight, blood glucose, pulse oximetry, heart rate, and other approved clinical measurements based on patient needs.
Value: Captures real-world health information from the patient's daily environment, enabling faster clinical decision-making and prevention of complications.
Revenue Cycle Management RCM
Integrated revenue cycle optimization services that complement care management programs and maximize reimbursement for all services delivered.
Services Include: Claims management, denial analysis and resubmission, billing optimization, payer contracting support, patient financial clearance, and documentation optimization for maximum reimbursement.
Value: Ensures your care management program generates sustainable revenue while maintaining compliance and improving provider cash flow.
Each service is designed for collaboration and customization. We work with you to determine which services best match your patient population, provider goals, community needs, and organizational capacity. Services can be implemented individually or combined based on your unique situation.
Complete Infrastructure & Support
New Path Health Services provides the complete operational and clinical infrastructure your care management program needs to succeed—24/7 staffing, integrated technology, and automated compliance reporting.
24/7 Clinical Personnel
New Path Health Services provides trained clinical and care coordination staff available around the clock to support your care management programs.
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Licensed nurses and care coordinators available 24/7
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Multi-language support capabilities
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Patient outreach and engagement workflows
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Clinical assessment and escalation protocols
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Provider communication and care coordination
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Quality assurance and training oversight
Your program runs continuously with experienced clinical staff handling patient interactions, assessment, education, and care coordination.
Integrated Technology Platform
NPHS provides a complete technology ecosystem designed for efficient, compliant care management delivery.
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Secure patient engagement and communication portal
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Remote monitoring device integration (BP, glucose, weight, etc.)
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Electronic health record interface capabilities
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Automated appointment reminders and scheduling
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Documentation and time tracking systems
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Data analytics and performance dashboards
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HIPAA-compliant infrastructure and security
Modern technology that works behind the scenes—your staff focuses on patient care while systems handle documentation, tracking, and data management.
Automated Compliance & Reporting
NPHS handles the complex compliance requirements and reporting obligations, so you stay current with regulations and demonstrate program value.
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CMS/payer documentation requirements management
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Time and billing accuracy tracking
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Automated compliance monitoring and alerts
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Regulatory requirement updates and implementation
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Program performance metrics and analytics
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Customizable reporting for providers and stakeholders
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Quality outcome tracking and improvement recommendations
Stay audit-ready with automated systems that ensure proper documentation, billing, and regulatory compliance without manual burden.
What This Means for Your Organization
Whether you choose group enrollment under New Path Health Services or operate programs under your own credentials, NPHS provides the complete infrastructure that makes care management sustainable:
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No staffing gaps: 24/7 clinical personnel ensure consistent patient care and provider communication
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Reduced operational burden: Integrated technology handles documentation, tracking, and data management automatically
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Compliance peace of mind: Automated reporting and monitoring keep you aligned with CMS and payer requirements
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Proven value: Built-in analytics and reporting demonstrate program impact to stakeholders
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Scalability: Infrastructure grows with your program—no need to rebuild systems as patient volume increase
Each service is designed for collaboration and customization. We work with you to determine which services best match your patient population, provider goals, community needs, and organizational capacity. Services can be implemented individually or combined based on your unique situation.
Complete Infrastructure You Can Rely On
New Path Health Services provides everything needed to run successful care management programs—24/7 clinical personnel, advanced technology, and comprehensive compliance support.
Why This Complete Infrastructure Matters to You
You don't need to hire expensive clinical staff, invest in technology infrastructure, build compliance systems from scratch, or manage complex revenue cycle operations. NPHS brings everything—proven workflows, licensed 24/7 personnel, integrated technology, regulatory expertise, and revenue optimization strategies. You focus on your patients and community relationships. We handle the operational complexity that makes care management profitable and compliant.
Built on Sustainability
New Path Health Services believes care management should be more than patient enrollment. It should be organized, sustainable, and built for long-term success. We help healthcare partners create programs that function consistently, support compliance, improve care team communication, and create measurable value for the community.
Our approach is rooted in three core principles: patient-centered engagement, provider support and communication, and operational sustainability. We support these principles with complete infrastructure—24/7 clinical staffing, integrated technology, automated compliance reporting, and ongoing optimization.
Patients receive consistent support. Our 24/7 clinical staff and structured workflows ensure regular touchpoints, clear communication, education, and a strong connection to their care team—so they don't fall through the gaps between visits.
Providers stay engaged. Physicians benefit from meaningful updates on high-risk patients, better insight into patient needs between visits, automated reporting, and support with the workflows that make care management work.
Organizations strengthen continuity. Whether you're a home health agency, hospital, physician practice, or community organization, our integrated technology platform, compliance reporting, and clinical support infrastructure help you build lasting programs with measurable value.
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24/7 clinical personnel: Licensed nurses and care coordinators available around the clock for patient engagement and care coordination
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Integrated technology: Remote monitoring devices, secure patient portals, EHR interfaces, and automated documentation systems
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Automated compliance: CMS/payer requirement management, documentation tracking, and regulatory monitoring built into every program
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Performance reporting: Real-time analytics and customizable reports demonstrating program value and patient outcomes
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Scalable infrastructure: Systems grow with your program without requiring constant reinvestment or rebuilding
Who We Collaborate With
New Path Health Services partners with healthcare organizations across the community to build care management programs that work. We have experience supporting:
Physicians & Provider Groups
Home Health Agencies
Hospitals & Health Systems
Assisted Living Facilities
Specialty Practices
Rehabilitation Centers
Community Organizations
Behavioral Health Programs
We understand each partner has unique patient populations, operational structures, provider relationships, community needs, and growth goals. That's why we customize our approach. We don't believe in one-size-fits-all care management. We collaborate with you to design a solution that works for your situation.
Two Flexible Collaboration Models
Choose the pathway that fits your organization's structure, goals, and capacity. Both models create sustainable, patient-centered care management programs.
Option 1: Group Enrollment Under NPHS
Eligible patients participate in care management services supported by New Path Health Services. This model is ideal for partners who want collaborative care management without building the full infrastructure internally.
NPHS provides complete infrastructure:
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24/7 clinical personnel for patient outreach and engagement
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Patient identification and enrollment support
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Integrated technology platform and remote monitoring devices
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Care management delivery and patient education
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Provider communication and care coordination
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Revenue cycle management and billing optimization
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Claims management and denial reduction support
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Automated documentation and compliance reporting
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CMS/payer compliance monitoring and requirements management
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Performance analytics and quality reporting
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Ongoing program administration and optimization
Benefits of this model:
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Faster program launch with zero infrastructure setup
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No need to hire clinical staff or build technology systems
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24/7 clinical coverage and patient support built-in
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Compliance and regulatory requirements managed by NPHS
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Revenue optimization and claims management included
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Denial management and resubmission support
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Immediate access to proven workflows and processes
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Scalable program that grows without additional infrastructure investment
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Partner with experienced care management and RCM infrastructure
Option 2: Services Under Your Credentials
Operate care management services under your organization's own credentials, provider enrollment, and operational structure. NPHS provides comprehensive infrastructure support and implementation assistance to build and sustain your program.
NPHS provides complete support infrastructure:
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Program design and service model selection
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Workflow development for identification, enrollment, and coordination
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Access to 24/7 clinical staff support and consultation
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Integrated technology platform licensing and implementation
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Remote monitoring device integration and support
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Documentation system setup and staff training
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Revenue cycle management strategy and optimization
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Claims management and billing optimization guidance
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Denial analysis and resubmission support protocols
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Compliance framework and regulatory requirement implementation
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CMS/payer requirement consultation and documentation standards
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Automated reporting system setup and configuration
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Quality metrics and analytics dashboard implementation
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Ongoing optimization and clinical consultation
Benefits of this model:
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Full internal control and program ownership
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Build on NPHS infrastructure—no need to reinvent systems
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24/7 clinical staff support available as needed
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Technology platforms and compliance reporting pre-configured
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Revenue cycle optimization and billing expertise included
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Claims management and denial reduction strategies
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Expert guidance on CMS/payer requirements and documentation
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Alignment with existing provider relationships and workflows
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Revenue cycle and reimbursement management awareness
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Sustainable infrastructure built for long-term growth and profitability
Our Program Development Approach
Every successful care management program is built through collaboration, careful planning, and ongoing optimization. Here's how we work with you.
Infrastructure Included: Throughout this entire process, NPHS provides the complete infrastructure needed—24/7 clinical personnel for patient coordination, integrated technology platforms for documentation and remote monitoring, automated compliance and regulatory reporting systems, performance analytics dashboards, and clinical consultation support. You're never building from scratch.
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Discovery & Assessment
We learn about your organization, patient population, provider structure, community needs, clinical goals, staffing capacity, and long-term vision. This foundation guides all strategic decisions.
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Staff Alignment & Training
We help define roles, responsibilities, communication pathways, documentation expectations, and team structure. Staff training ensures everyone understands their part in program success.
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Ongoing Optimization
We monitor program progress, identify barriers, improve workflows, adjust processes based on feedback, and support sustainable growth over time.
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Service Model Selection
Based on your patient needs and organizational goals, we identify which services (CCM, PCM, RPM, RTM, TCM) are most appropriate and how they should be combined for maximum impact.
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Patient Engagement Strategy
We develop patient-friendly messaging, outreach scripts, educational materials, engagement processes, and communication approaches that resonate with your patient population.
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Workflow Development
We design practical workflows for patient identification, enrollment, outreach, ongoing engagement, documentation, provider communication, and escalation pathways.
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Documentation & Reporting
We establish clear structures for documentation, time tracking, compliance, and reporting that support accountability, program review, and continuous improvement.
Ready to Build Better Care?
Let's discuss how New Path Health Services can support your patients, providers, and community with sustainable care management programs.
Contact Information
Phone
855-676-8326
Website
What to expect: During your consultation, we'll discuss your organization type and structure, patient population and care needs, current care coordination challenges, services of interest, enrollment and program setup options, staffing and infrastructure requirements, technology and compliance reporting needs, credentialing and workflow requirements, sustainability goals, and clear next steps for collaboration.
We'll explain how NPHS provides 24/7 clinical personnel, integrated technology platforms, automated compliance reporting, and ongoing support—so you understand the complete infrastructure backing your care management program.